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Copiam Ventures Pvt. Ltd. believes in helping its customers as far as possible and has, therefore, a liberal cancellation, return and refund policy.
Lumic offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 5 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in you order.
Kindly email us on support@lumic.me with your request. Please mention the subject as Request for return - followed by your order ID. Please also take a photograph of the product and email us for reference. We will pick up the products within 2-4 business days. We will initiate the refund or replacement process if the products is received by us is unused and undamaged.
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